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Prices and Terms
Terms of payments are net 30 days with established credit
The prices shown are current Canadian currency pricing. Prices are subject to change without notice. You can confirm current prices and availability with a Cole-Parmer Canada technical sales representative by phone, fax, or e-mail. You can also request written quotations to be sent to you by fax, mail or e-mail. Terms of payments are Net 30 Days with established credit. We also accept Visa®, Mastercard®, and American Express®.
Discount
Certain items throughout this catalog are available at discounted prices when you order them in quantity.
Canadian Government Customers: You have a Standing Offer and Call-up Authority (SOP) with Cole-Parmer Canada –use it and save! No. E60PV-09LS00/032/PV
Confirming Orders
Please do not send a confirming order unless your ordering system requires one. If a confirming order is sent, please mark it accordingly to prevent duplicate shipments. A restocking fee may be charged for duplicate shipments.
Product Design Changes Due to continuing improvements in design, some items may differ slightly from the description and photograph. Specifications are subject to change without notice. If you have questions, our Cole-Parmer Canada technical sales representatives will be happy to discuss any design improvements and advantages.
Warning Product Use Limitation: The products within this catalog are not designed for nor intended for use in patient-connected applications including, but not limited to, medical and dental use, and accordingly have not been submitted for FDA or Health Canada approvals.
Shipments
Unless you request a specific shipping method, our staff will determine the most expedient and efficient means of transportation. Appropriate charges (such as freight and insurance), will be added to your invoice.
Cole-Parmer Canada and Cole-Parmer will not be liable for any claim,
loss, or damage caused in whole or in part
due to delay in or failure to make delivery
when such delay or failure is directly or
indirectly caused by act of God; strike or
other labor difficulty; transporation problems;
inability or delay in obtaining necessary labor,
material or products from usual sources;
material shortages; accident; act of any civil
or military authority; act of war; or act of
purchaser; or by the occurrence of any other
contingency beyond Cole-Parmer Canada and Cole-Parmers reasonable
control. In such event, the date of delivery
or time for completion shall be postponed
by such length of time as may be reasonably
necessary to compensate for the delay.
Warranty Cole-Parmer Canada and Cole-Parmer Instrument Company warrants
products sold against defects in material or
workmanship as follows:
Cole-Parmer, at its option, will repair or
replace any defective product unit at no
charge, or refund the purchase price to
purchaser, provided that (i) the warranty
claim is made in writing within the period of
time specified in the catalog or in information
enclosed with the product packaging,
(ii) proof of purchase by bill of sale or
receipted invoice is submitted concurrently
with the claim and shows that the product is
within the applicable warranty period, and
(iii) the purchaser complies with Procedures
for Returns listed under the general Terms
and Conditions contained herein.
This warranty shall not apply to: (a) defects or
damage resulting from (i) misuse of the product,
(ii) use of the product in other than its
normal and customary manner, (iii) accident
or neglect, (iv) improper testing, operation,
maintenance, service, repair, installation, or
storage, (v) unauthorized alteration or modification;
or (b) post-expiration dated materials.
This warranty is the exclusive remedy of
the purchaser,Cole-Parmer Canada and Cole-Parmer disclaim
all other warranties, whether express,
implied or statutory, including without
limitation, warranties of merchantability
and fitness for a particular purpose.
No employee, agent, or representative
of Cole-Parmer Canada or Cole-Parmer is authorized to bind
Cole-Parmer Canada or Cole-Parmer to any other warranty. In
no event shall Cole-Parmer Canada and Cole-Parmer be liable for
incidental or consequential damages.
All express and implied warranties, including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose are expressively disclaimed and shall not apply to any products sold or services rendered hereunder. Cole-Parmer Canada and Cole-Parmer Instrument Co., Inc. shall not be liable for consequential, incidental, special, or other direct or indirect damages resulting from economic loss or property damage sustained by you or any end user from the use of the products sold or services rendered hereunder.
Return of Items
Your Cole-Parmer Canada technical sales representative will assist you in handling returns. Before returning merchandise, please call to obtain a return authorization number. We will need to know the reason for the return, date of purchase, your purchase order number, and either our reference or invoice number in order to issue your return authorization number. The following conditions must be met: the item is unused, the item was shipped directly from Cole-Parmer Canada or Cole-Parmer Instrument Company, the item was received within the last 30 days, and the item has not
been damaged in shipment. Certain items are not returnable for credit, such as
post-expiration dated materials, custom or special orders.
Claims
Your order is filled, checked, rechecked, and packed with great care. If damage has occurred, keep the carton and all of the packing materials. Please report the details immediately to the carrier and then contact your Cole-Parmer Canada technical sales representative.
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